Pilot 9

Qualtrics

Data notes

Participant 15 appears disingenuous. See how they correlated their loss stories to unrelated scenarios.

Four of the first 20 participants (P16, P17) cited loss of attention, spending too much time on their phone (P13.3) or doomscrolling (P11.3) and addiction (P12). Also mentions of "addiction" "depression" (P6) and "anxiety" and discussions of mental health (P2). Stuart added a mental health harm question, but only after 20 participants had complete

New in this pilot

Results

There were 20 participants in this pilot. We paid more ($4.50) since the survey now takes a median of ~15 minutes. We learned that the great majority of people have lost photos and emails. Loss, it seems, is expected. This seems to capture something that our event-focused scenarios do not.

The new event-focused scenarios seem to capture a good deal of what our old event-focused scenarios missed.

Participants started by writing loss stories about the three worst technology-related harms they had experienced.

We then told participants we would "describe technology-related harms that that have happened to others, and ask if they have also happened to" them.

New Graphs
Summary Across Scenarios
A bar chart summarizing the percent of participants who had experienced each harm scenario.
The percent of participants who had experienced each harm scenario. Losses due to failures of security measures to protect participants from attack are paired (left bar) against harms due to security measures themselves harming participants (right bar).
TBD
TBD

When participants reported having suffered one of the described scenarios, we asked them how recently they had experienced it.

A bar chart summarizing how recently participants who had experienced each harm scenario.
The absolute number of participants who had experienced each harm scenario for each level of recency.
Recovery duration for each scenario (absolute figures).
Have older people experienced more types of harmful events?
Scenario Pair: Device Compromise & Lockout

We asked participants who had a device compromised/stolen or locked what type of device it was. (If they had experienced more than one incident of a scenario we asked about the worst.)

A bar chart summarizing the number of devices of each type that were lost or hacked.
The absolute number of devices of each type that participants had suffered the compromise of (left bar in pair) or had been locked out of (right bar in pair).
TBD
A bar chart summarizing how devices were compromised.
How devices were compromised.
A bar chart summarizing how participants reported being locked out of their devices.
How users were locked out of their devices.
TBD
TBD
Scenario Pair: Email/File Account Compromise & Lockout
A bar chart summarizing the number of devices of each type that were lost or hacked.
The types of accounts that participants had suffered the compromise of (left bar in pair) or had been locked out of (right bar in pair).
TBD
TBD
TBD
TBD
TBD
TBD
Scenario Pair: Social Account Compromise & Lockout
A bar chart summarizing the number of devices of each type that were lost or hacked.
The types of social accounts that participants had suffered the compromise of (left bar in pair) or had been locked out of (right bar in pair).
TBD
TBD
TBD
TBD
TBD
Scenario Pair: Financial Account Compromise & Lockout
A bar chart summarizing the number of devices of each type that were lost or compromised.
The types of financial accounts that participants had suffered the compromise of (left bar in pair) or had been locked out of (right bar in pair).
TBD
TBD
TBD
TBD
TBD
Scenario: Replaced/Upgrade Device/OS
TBD
TBD
TBD
Scenario: Broken Promises and Unexpected Behaviors
TBD
TBD
TBD
Scenario: Abuse
TBD
TBD